foxgame Privacy Policy — Your Data, Handled with Care

When you register an account on foxgame, we collect the personal information you provide directly to us. This includes your full name, date of birth, email address, mobile number, and any other details required to verify your identity and age in accordance with Philippine gaming regulations. We may also collect your device information, IP address, browser type, and general location data when you access the platform through your mobile browser or any other device.

In addition to registration data, we collect information about how you use the platform. This includes your login history, game activity, session duration, pages visited, and any communications you send to our support team. This usage data helps us understand how players interact with the platform so we can improve the overall experience and ensure the platform operates correctly for users across the Philippines.

We do not collect sensitive personal information such as government-issued ID numbers unless specifically required for identity verification purposes under applicable Philippine law or regulatory requirements. Where such verification is necessary, we will inform you clearly at the time of the request and handle the information with the highest level of care and security.

The personal information we collect is used primarily to operate and maintain your account on the foxgame platform. This includes processing your registration, verifying your eligibility to play, managing your VIP tier status, and providing you with access to the Casino, Slots, and Game Lobby sections of the platform. Without this information, we would not be able to deliver the core services that make up the foxgame experience for players in the Philippines.

We also use your information to communicate with you about your account. This includes sending account-related notifications, responding to support enquiries, and providing updates about changes to the platform, these policies, or the Terms and Conditions. We do not use your contact details to send unsolicited marketing communications without your prior consent, and you may withdraw any consent you have given at any time through your account settings.

Your data may also be used for fraud prevention, security monitoring, and compliance with applicable Philippine laws and regulations. Where we are required by law to disclose your information to a regulatory authority or law enforcement body, we will do so in accordance with our legal obligations. We will not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances.

foxgame does not share your personal information with third parties except in the limited circumstances described in this policy. We may share data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers. All such third parties are required to handle your data securely and only for the specific purpose for which it was shared.

We may also disclose your information where we are legally required to do so — for example, in response to a valid court order, regulatory request, or law enforcement enquiry under Philippine jurisdiction. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation and will notify you where permitted by law.

In the event that foxgame undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. In such circumstances, we will ensure that the receiving party is bound by privacy obligations at least equivalent to those set out in this policy, and we will notify affected players as required by applicable Philippine data protection regulations.

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. The foxgame platform uses encrypted connections to protect data transmitted between your device and our servers, and access to personal data within our organisation is restricted to personnel who need it to perform their job functions.

While we work hard to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — we strongly recommend that you use a strong, unique password for your foxgame account, do not share your login credentials with anyone, and contact our support team immediately if you suspect any unauthorised access to your account.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and regulations. When your data is no longer needed, we will securely delete or anonymise it in accordance with our data retention procedures. You may request information about how long specific categories of your data are retained by contacting our support team through your account dashboard.

As a registered player based in the Philippines, you have a number of rights in relation to the personal data we hold about you. You have the right to request access to your personal data, to ask us to correct any inaccuracies, and to request the deletion of your data in circumstances where we no longer have a lawful basis for retaining it. These rights are provided in accordance with the Philippine Data Privacy Act of 2012 and its implementing rules and regulations.

You also have the right to object to certain types of processing, to request that we restrict how we use your data while a complaint or query is being resolved, and to receive a copy of your data in a portable format where technically feasible. To exercise any of these rights, please submit a request through the support channels available within your registered account dashboard, and our team will respond within a reasonable timeframe.

If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so that we have the opportunity to address your concern directly, but we fully respect your right to escalate the matter to the relevant regulatory authority if you feel that is necessary.

The foxgame platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are necessary for the platform to operate — they enable features such as keeping you logged in during a session and remembering your preferences. These cookies cannot be disabled without affecting the functionality of the platform.

We may also use analytical cookies to understand how players navigate the platform, which sections are most visited, and where technical issues may be occurring. This information is used in aggregate form to improve the platform and is not used to identify you personally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features of the platform.

We do not use third-party advertising cookies or allow external advertising networks to place tracking technologies on the foxgame platform. Our use of cookies is limited to what is necessary for platform operation and internal analytics. If you have questions about how we use cookies, please visit the FAQ page or contact our support team through your account dashboard.

foxgame may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. The most current version of this policy will always be available on this page, and the date of the most recent update will be shown at the top of the document. We recommend checking this page periodically so that you remain informed about how we handle your personal information.

Where changes to this policy are material — meaning they significantly affect how we collect, use, or share your personal data — we will make reasonable efforts to notify registered players in advance through the platform. Your continued use of foxgame after any updated policy is published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and close your account.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming page, both of which form part of the overall framework governing your use of the foxgame platform. Together, these documents set out your rights and responsibilities as a player and our obligations to you as a platform operator serving the Philippines market.